Trading212 Customer Support

Supporting Your Trading Journey Every Step of the Way

At Trading212, your trading success is our priority. Our dedicated support team is here to assist you smoothly navigate the trading process.

Contact Us Today

Multiple Support Channels Accessible

Live Chat

Support is available around the clock via the Trading212 platform.

Start a Live Chat Session Now

Email Support

In-depth answers for frequent inquiries. Replies typically within one business day.

Send Email

Phone Support

For urgent or detailed issues, help is provided Monday through Friday, 9 AM – 6 PM (EST) at Trading212.

Call Now

Social Media

Follow us on Instagram, YouTube, and Pinterest for the latest updates and assistance.

Follow Us

Help Center

Explore a comprehensive library of educational videos, tutorials, and interactive courses.

Visit the Help Center for support and FAQs.

Community Forum

Become part of our community, exchange insights, and resolve common questions.

Join the Community

Connect Anytime

Live Chat

24/7

Committed to providing prompt assistance

Email Support

Fast responses guaranteed

Replies to inquiries within 24 hours.

Phone Support

Build Financial Freedom and Self-Confidence

Customer support available from 9 AM to 6 PM (UTC), just a message away.

Help Center

Always available

Reach out for assistance effortlessly anytime you need it.

Effortless Support Access

1. Log In

Log in to your Trading212 account by visiting the Trading212 website and entering your login details.

Step 2. Visit the Help Center

Find the "Help" or "Support" links typically located at the bottom of the page or in the main menu.

Step 2. Select Your Preferred Support Method

Choose from live chat, email, phone assistance, or explore self-help resources based on your preference.

4. Provide Details

For faster support, kindly provide your account details along with a detailed description of your issue.

Explore Insights Independently

Help Center

Browse our comprehensive knowledge repository for detailed tutorials and educational materials.

Access Resource

FAQs

Find prompt responses to common inquiries about Trading212's features and offerings.

Access Resource

Video Tutorials

Watch detailed video guides to explore the capabilities of Trading212.

Access Resource

Community Forums

Join our community to connect with other traders and share insights and strategies.

Access Resource

Improve your experience with our extensive support options and resources.

Be specific: Provide detailed descriptions of your issue with relevant context and recent activity logs.

Provide Specific Account Details: Include necessary information and visuals to assist our support team.

Choose your Preferred Contact Method: use live chat for quick responses or email for detailed inquiries.

Check the Help Center First: Find answers to common questions before reaching out to support.

Prepare Your Documents: Keep your account details, transaction records, and relevant /images ready before contacting support.

If you don’t get a response, try reaching out again through the same or alternative channels.

Frequently Asked Customer Questions

Account Issues

Help with login issues, identity confirmation, password resets, and updating profile information.

Trading Problems

Troubles with executing trades, different order options, leverage settings, and trading mistakes.

Deposit and Withdrawal Procedures

Questions regarding funding your account, processing withdrawals, fee details, and account notifications.

Technical Glitches

Technical problems like persistent bugs, crashes, or system errors on Trading212 platform.

Security Concerns

Security measures, monitoring for fraudulent activity, and safeguarding sensitive data.

CopyTrading and Automated Investment Strategies

Guidelines for leveraging social trading tools, executing copy trading, and analyzing performance metrics.
SB2.0 2025-08-26 18:36:42